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Ongoing Support for Existing Customers
At Scientifica, supporting our existing Multiphoton Imaging customers remains a top priority. While we have discontinued the provision of our Multiphoton Imaging portfolio as of 5 February 2025, we are committed to providing continued support for our valued customers.
Support Services Available
- Warranty Commitments: We will honour all warranty obligations under the original terms of purchase.
- Continued Support Until 31 December 2028: Comprehensive support will be available through:
- Existing support packages
- Hourly rate services
- Bespoke quoted support options
- Hardware Upgrades: Available on a case-by-case basis to existing systems.
- OEM Hardware Supply: We will continue supplying select Multiphoton Imaging hardware products to OEM customers, with new hardware covered by our standard two-year product warranty.
If you have any questions or require support, please reach out to our support team:
- Email: [email protected]
- Support Request Form: Complete the form at the end of the page.
We are dedicated to ensuring the continued performance of your Multiphoton Imaging systems.
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